Crisis Care

Cloud with sunlight shining through it


What is urgent care?


If you are experiencing an emergency, Personal Counseling Services offers urgent care appointments any time during business hours.

Urgent care hours are for students who are managing a current crisis, such as thoughts of suicide or self-injury, thoughts of hurting someone else, or a recent traumatic event or loss. Appointment length may vary based on student needs. 
These appointments are available to students on a first-come basis, and you can access them by coming to our reception desk. You will be asked to fill out brief paperwork to assess your needs. If our clinicians determine that your current situation is not an emergency we may ask you to schedule in our soonest available appointment, which is typically within 1-3 days.


Emergency Resources

Madison Police Department Emergency: 911
Edgewood College Security: (608) 663-4321
24-hour Crisis Line of Dane County: (608) 280-2600
National Suicide Prevention Hotline: (800) 273-8255

For on-campus residents, notify a Res Life staff member who can contact our on-call counselors.

For those who prefer to text, text HELLO to 741-741 to contact the national 24/hour Crisis Text Line. Learn more about the Crisis Text Line here.




Appointments can be made by calling (608) 663-4148 or at our reception desk in Dominican 122.

Fax: (608) 663-2278

Campus Map

Map to The Wellness Center - use the Lakeside entrance facing Lake Wingra and the Siena Apartments


Personal Counseling Services Hours

Monday – Friday
8:00 - 4:30pm
(closed noon to 1:00) 


Please contact the Wellness Center Office Coordinator, Julie Ibinger, at, if you would like intake paperwork emailed to you for accessibility purposes.