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Crisis Care

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During Business Hours

If you are experiencing an emergency, Personal Counseling Services offers urgent care appointments from 3:00-4:00pm Monday through Friday.

What is urgent care?

Urgent care hours are for students who are managing a current crisis, such as thoughts of suicide or self-injury, thoughts of hurting someone else, or a recent traumatic event or loss. A counselor is on duty from 3:00-4:00pm on business days to meet with students needing urgent care services. Appointment length may vary based on student needs. 
These appointments are available to students on a first-come basis, and you can access them by coming to our reception desk. You will be asked to fill out brief paperwork to assess your needs. If our clinicians determine that your current situation is not an emergency we may ask you to schedule in our soonest available appointment, which is typically within 1-3 days.

Outside of Business Hours

If your emergency occurs outside of business hours, please use the following emergency phone numbers:

Madison Police Department Emergency: 911
Edgewood College Security: (608) 663-4321
24-hour Crisis Line of Dane County: (608) 280-2600
National Suicide Prevention Hotline: (800) 273-8255
Rape Crisis Center: (608) 251-7273

For on-campus residents, notify a Res Life staff member who can contact our on-call counselors.

For those who prefer to text, text HELLO to 741-741 to contact the national 24/hour Crisis Text Line. Learn more about the Crisis Text Line here.




Dominican 122

Please use the Lakeside entrance (facing Lake Wingra and the Siena Apartments)

Phone: (608) 663-4148
Fax: (608) 663-2278


Spring Semester

Monday – Friday
8:00 - 12:00 and 1:00 - 4:30pm



Appointments can be made by calling (608) 663-4148 or at our reception desk in Dominican 122.